You current clients/customers are likely an untapped resource of additional revenue. After all, it is much easier to sell to someone who already likes you than it is to win over a new person.
But there’s a lot of competition out there.
There’s a saying in the restaurant industry that a diner who described their meal as “satisfactory” will never be back again. In order to get return customers, upsells, and referrals you must do better than just meeting expectations. You must exceed them.
Thankfully, as they say, the difference between ordinary and extraordinary is just a little extra. In this article, we’ll give you seven quick ideas on how to create those extra opportunities that will translate into greater upsell and referral opportunities. When someone is “wowed” they will buy more and talk about you (exactly what you need for referrals).
Recognizing Preble County's Young Professionals
Congratulations, March 2021 Young Professional of the Month, Lisa White!
Congratulations, February 2021 Young Professional of the Month, Greg Eley!
Congratulations, January 2021 Young Professional of the Month Landen O'Banion! (Pictured: Preble Connect Steering Committee members Kate Duskey, Todd Appledown, O'Banion, Alexa Little)